14-Day Return Policy

At LiftDoc, we want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return it within 7 days of receiving it for a refund or exchange. Please follow the guidelines below to ensure a smooth return process:

Eligibility

• Items must be returned within 14 days of the delivery date.

• Products must be unused, unworn, and in their original packaging with all tags attached.

• Certain items, such as personalized products or clearance items, may not be eligible for return. Please check the product description for specific details.

How to Return

1. Request a Return: Contact us at hello@liftdoc.co to initiate a return. Include your order number and the reason for the return in your email.

2. Return Shipping: We will provide you with a return shipping label or instructions. You are responsible for the return shipping costs unless the product is defective or an error occurred with your order.

3. Package the Item: Carefully package the item(s) to prevent damage during return shipping. Include a copy of the original receipt or order confirmation inside the package.

Refunds and Exchanges

• Refunds: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method and may take 5-7 business days to reflect in your account.

• Exchanges: If you prefer an exchange, we will process it once we receive the returned item. Please note that exchanges are subject to product availability.

Contact Us

If you have any questions about our return policy or need assistance, please contact us at hello@liftdoc.co.

Thank you for shopping with LiftDoc!